Aadrikaa Law Offices (ALO)

✅ POLICY 1 — TERMS OF USE

AADRIKAA Law Offices – Digital Platform and Online Tool

Effective Date: 01 January 2025
Last Updated: 26 November 2025

I. INTRODUCTION

1.1 These Terms of Use (“Terms”) govern your access to and use of the digital platform, online tools, automated compliance engines, analytics dashboards, and all associated services (“Platform”) made available by Aadrikaa Law Offices (“ALO”, “we”, “us”, “our”).

1.2 By accessing, browsing, or using the Platform, you (“User”) expressly agree to be bound by these Terms, our Privacy Policy, Cookies Policy, Refund Policy, Disclaimers, and any additional guidelines or service-specific conditions incorporated herein by reference.

1.3 If you do not agree to these Terms, you must immediately discontinue use of the Platform.

1.4 These Terms constitute a legally binding agreement under the Indian Contract Act, 1872, and are governed by the laws of India, subject exclusively to the courts at New Delhi.

II. DEFINITIONS

2.1 “Platform” means all websites, digital tools, calculators, advisory engines, software, mobile interfaces, dashboards, API endpoints, and digital content offered by ALO.

2.2 “User” or “You” means any individual, entity, client, visitor, subscriber, employee, or authorized representative accessing the Platform.

2.3 “Content” means all text, documents, algorithms, reports, analytics, infographics, automation outputs, scripts, code, and databases available on or generated by the Platform.

2.4 “Data Fiduciary”, “Data Principal”, “Processing”, “Consent”, “Personal Data” shall have the meaning assigned under the Digital Personal Data Protection Act, 2023 (DPDP Act) and DPDP Rules 2025.

2.5 “Confidential Information” means any non-public business, personal, or financial information disclosed by ALO or the User.

2.6 “Service Output” means automatically generated assessments, compliance reports, risk scores, legal mappings, interpretations, and checklist results produced by the Platform.

III. USER ELIGIBILITY & ACCESS

3.1 You represent that you are at least 18 years of age and competent to enter into legally binding contracts.

3.2 Where the User is a company, partnership, LLP, or government entity, the individual accessing the Platform certifies that they are duly authorized.

3.3 Users barred by any applicable law (including DPDP Act, IT Act, or court order) may not use the Platform.

3.4 ALO reserves the right to:
(a) restrict or block access;
(b) suspend accounts;
(c) terminate access—for any breach of these Terms or legal obligations.

IV. LICENSE TO USE THE PLATFORM

4.1 ALO grants you a limited, revocable, non-transferable, non-exclusive license to access and use the Platform strictly for lawful purposes.

4.2 You may not:
(a) reverse engineer, decompile, or tamper with the Platform;
(b) scrape, mine, or extract data without authorization;
(c) re-sell or license Platform outputs;
(d) use Platform content for AI model training or commercial replication.

4.3 All rights not expressly granted are reserved by ALO.

V. PROHIBITED ACTIVITIES

Users shall not:

5.1 Use the Platform to violate any law including DPDP Act, IT Act 2000, IPC, tax laws, or regulatory guidelines.

5.2 Upload false, misleading, or malicious information.

5.3 Attempt unauthorized access to servers, source code, or databases.

5.4 Use bots, crawlers, scripts, AI agents, or automated tools to interact with the Platform.

5.5 Conduct security testing (including penetration tests) without written permission.

5.6 Misuse the Platform to give legal or professional advice to third parties without professional qualification and licensing.

VI. INTELLECTUAL PROPERTY RIGHTS

6.1 All copyright, trade names, trademarks, logos, proprietary algorithms, risk engines, compliance modules, and content belong exclusively to Aadrikaa Law Offices.

6.2 You acknowledge that:
(a) Platform outputs are automatically generated and protected as proprietary content;
(b) You may not use the ALO logo or branding without permission;
(c) No intellectual property rights are transferred to the User.

6.3 Unauthorized use constitutes infringement under the Copyright Act 1957 and Trade Marks Act 1999.

VII. ATTORNEY–CLIENT RELATIONSHIP DISCLAIMER

7.1 Use of the Platform does NOT create an attorney–client relationship unless expressly executed through a separate written engagement letter issued by ALO.

7.2 Automated outputs, compliance scores, and analytics do not constitute legal advice.

7.3 Users must seek independent legal opinion for any professional reliance.

VIII. THIRD-PARTY SERVICES & INTEGRATIONS

8.1 The Platform may integrate APIs, analytics tools, payment gateways, or third-party services.

8.2 ALO is not responsible for:
(a) data practices of third-party providers;
(b) availability or accuracy of third-party content;
(c) any loss arising from third-party failures.

8.3 Users must review applicable third-party terms.

IX. DATA SECURITY & DPDP ACT COMPLIANCE

9.1 ALO processes Personal Data strictly under:
(a) DPDP Act 2023
(b) DPDP Rules 2025
(c) Any subsequent Government notifications

9.2 ALO adopts:
✔ Encryption
✔ Role-based access
✔ Continuous monitoring
✔ Breach logging
✔ 48-hour breach notification to Data Principals (Rule 7)
✔ Archival & deletion obligations (Rule 8)

9.3 The User agrees to provide verifiable consent (Rule 10 / 11) when required.

9.4 Children’s data and data of persons with disabilities are handled per Rule 10 & 11 (verified parental/guardian consent).

X. LIMITATION OF LIABILITY

10.1 ALO is not liable for:
(a) indirect, consequential, punitive, or exemplary damages;
(b) reliance on automated outputs;
(c) disruption due to technical issues;
(d) incorrect data input by the User.

10.2 Total liability of ALO shall not exceed the amount paid by the User in the preceding three months.

XI. INDEMNIFICATION

11.1 The User agrees to indemnify ALO against any:
(a) misuse of the Platform;
(b) breach of these Terms;
(c) violation of law;
(d) infringement claims arising from User content.

XII. TERMINATION

12.1 ALO may suspend or terminate access without notice if:
(a) User violates these Terms;
(b) misuse affects security or integrity;
(c) government order mandates discontinuation.

12.2 Upon termination, User access and licenses immediately cease.

XIII. GOVERNING LAW & DISPUTE RESOLUTION

13.1 These Terms are governed by the laws of India.

13.2 All disputes are subject to exclusive jurisdiction of courts at New Delhi.

13.3 Parties may mutually agree to arbitration under the Arbitration and Conciliation Act, 1996.

XIV. NOTICES

14.1 All notices must be sent to:
office@aadrikaalaw.com

14.2 ALO may deliver notices via:
✔ Email
✔ Platform announcements
✔ Registered post (where applicable)

XV. AMENDMENTS

15.1 ALO may modify these Terms at any time.

15.2 Updated Terms will be published on the Platform and deemed accepted upon continued use.

✅ POLICY 2 — PRIVACY POLICY

(Fully Aligned with DPDP Act 2023 + DPDP Rules 2025)

AADRIKAA LAW OFFICES

PRIVACY POLICY
(Comprehensive, DPDP Rules 2025–Compliant)

Effective Date: 01 January 2025
Last Updated: 26 November 2025

📌 TABLE OF CONTENTS

I. Scope & Applicability
II. Definitions
III. Categories of Personal Data Collected
IV. Purpose of Processing
V. Legal Basis for Processing
VI. Consent Requirements
VII. Data Principal Rights
VIII. Data Fiduciary Obligations
IX. Data Retention & Deletion
X. Data Security Measures
XI. Cross-Border Data Transfer
XII. Grievance Redressal Mechanism
XIII. Data Breach Response Framework
XIV. Government Access to Data
XV. Rights of Children & Persons with Disabilities
XVI. Algorithmic Transparency Obligations
XVII. Storage & Archival Requirements
XVIII. Logging & Audit Controls
XIX. Record-Keeping Requirements
XX. Contact Details

I. SCOPE & APPLICABILITY

1.1 This Privacy Policy applies to all Personal Data collected, processed, stored, shared, retained, or deleted by Aadrikaa Law Offices (“ALO”) through its digital tools, websites, online compliance platforms, advisory engines, and mobile interfaces (“Platform”).

1.2 This Policy applies to:

✔ Users of the Platform
✔ Clients and subscribers
✔ Browsers, visitors, and API users
✔ Employees accessing internal tools
✔ Vendors and contractors interacting with the Platform

1.3 This Policy does not apply to information not considered “Personal Data” under:

DPDP Act 2023
DPDP Rules 2025
IT Act 2000
Indian Evidence Act (for privileged communication)

1.4 In case of a conflict between this Policy and DPDP Rules 2025, the statutory provisions prevail.

II. DEFINITIONS

(Fully aligned with DPDP Act § 2 and Rules 2025 Rule 2)

2.1 “Personal Data” means any data about an individual who is identifiable by or in relation to such data.

2.2 “Data Principal” means the individual to whom the personal data relates; includes guardian of a child or disabled person.

2.3 “Data Fiduciary” means ALO, which determines the purpose and means of processing.

2.4 “Data Processor” means a third-party entity that processes personal data on behalf of ALO.

2.5 “Processing” includes collection, storage, use, sharing, transferring, disclosure, retention, deletion, or any operation performed on personal data.

2.6 “Consent Manager” means a registered person under DPDP Rules, appointed for managing digital consent.

2.7 “Significant Data Fiduciary (SDF)” means categories notified by Central Government, requiring greater obligations (DPIA, audits, algorithm transparency).

2.8 “Breach” means any unauthorized access, disclosure, alteration, loss, or compromise of personal data.

III. CATEGORIES OF PERSONAL DATA COLLECTED

ALO may collect the following categories:

A. Identity Data

Name
Government IDs (masked)
Firm/organization details

B. Contact Data

Email
Mobile number
Business address

C. Device & Technical Data

IP address
Browser fingerprinting
OS information
Login metadata
Device identifiers

D. Usage & Behavioral Data

Login time
Click-stream
Tool interaction logs
Compliance module usage

E. Payment & Transaction Data

Payment method (tokenized)
Billing records
Transaction timestamps

F. Special Categories (if applicable)

ALO does not intentionally collect sensitive personal data.
If ever required, such processing will follow Rule 10/11 (verified consent).

IV. PURPOSE OF PROCESSING

Personal Data is processed strictly for lawful purposes, including:

4.1 Providing, improving, and operating the Platform.
4.2 Compliance analytics, automated reports, dashboards.
4.3 User authentication and identity verification.
4.4 Account creation, login, and security checks.
4.5 Fraud detection, risk scoring, and misuse prevention.
4.6 Communication, alerts, breach notices, and support.
4.7 Legal compliance requirements, including:
• DPDP Act
• IT Act 2000
• Tax, customs, trade, DGFT, and other sectoral regulations
4.8 Internal training, anonymized research & model evaluation.

ALO does not sell Personal Data.

V. LEGAL BASIS FOR PROCESSING

Under DPDP Act § 4 and § 7, the lawful grounds include:

5.1 Consent of the Data Principal
(Explicit, verifiable, and informed)

5.2 Voluntary Provision of Data
The User voluntarily submits data to use services.

5.3 Legitimate Use / Purpose
Such as:

Security
Fraud prevention
System integrity
Internal audit and logs

5.4 Legal Obligations
As required under Indian law or court direction.

VI. CONSENT REQUIREMENTS

6.1 Consent must be:

✔ Free
✔ Specific
✔ Informed
✔ Unconditional
✔ Unbundled
✔ Verifiable

6.2 Consent must contain:

Purpose of processing
Description of personal data
Rights of the Data Principal
Method to withdraw consent

6.3 ALO shall enable withdrawal of consent as easily as it was given.

6.4 Consent for children or disabled persons requires:

Verified parental or guardian consent (Rule 10/11)
Age verification mechanisms
Digital locker-based verification (Rule 10(1)(b))

VII. DATA PRINCIPAL RIGHTS

Under DPDP Act § 11–15, Users have:

7.1 Right to Access
Copies of personal data processed.

7.2 Right to Correction, Completion, Updating

7.3 Right to Erasure & Deletion
Except where retention is legally required.

7.4 Right to Nominate
A person to exercise rights on death or incapacity.

7.5 Right to Grievance Redressal
Within prescribed timelines.

7.6 Right to Withdraw Consent

7.7 Right to Explanation
Where automated decisions significantly impact the User.

VIII. OBLIGATIONS OF THE DATA FIDUCIARY (ALO)

ALO shall:

8.1 Follow data minimization
8.2 Implement reasonable security safeguards
8.3 Maintain accurate and updated records
8.4 Notify breaches within 72 hours to Government and without undue delay to Users
8.5 Ensure lawful processing
8.6 Conduct periodic risk assessments
8.7 Maintain secure logs for at least one year (Rule 8(3))
8.8 Ensure processors maintain equal protections

IX. DATA RETENTION & DELETION

9.1 Retention strictly for:

Purpose fulfillment
Legal compliance
Statutory audit
Dispute resolution

9.2 Data deletion obligations:

✔ Notify User 48 hours before deletion (Rule 8(2))
✔ Archive logs for minimum statutory period
✔ Delete inactive user data after purpose is served

9.3 Upon deletion request, ALO will remove all data except:

Logs needed for security
Data required by law
Transaction audits

X. DATA SECURITY MEASURES

Security measures include:

10.1 Encryption (AES-256 / TLS 1.3)
10.2 Access controls
10.3 Multi-factor authentication
10.4 Segregated environments
10.5 Continuous threat monitoring
10.6 Incident response protocols
10.7 Vulnerability assessments & penetration testing
10.8 Role-based access and privilege minimization
10.9 Regular DPIA (if designated a Significant Data Fiduciary)

XI. CROSS-BORDER DATA TRANSFER

11.1 Data may be transferred outside India only if:

✔ Notified by Government as an allowed jurisdiction
✔ Adequate protections exist
✔ Contractual safeguards apply

11.2 Transfer to “restricted jurisdictions” as per DPDP Rules is prohibited.

XII. GRIEVANCE REDRESSAL MECHANISM

12.1 ALO appoints a Grievance Officer:

Email: office@aadrikaalaw.com

12.2 Grievances will be addressed within 7–15 days.

XIII. DATA BREACH RESPONSE FRAMEWORK

13.1 ALO will immediately initiate:

✔ Containment
✔ Assessment
✔ Eradication
✔ Recovery
✔ Audit of breach

13.2 ALO will notify:

Data Principals
Data Protection Board
Relevant authorities

as mandated under Rule 7(1).

13.3 Reports include:

Nature & extent of breach
Impact assessment
Corrective steps
Mitigation measures

XIV. GOVERNMENT ACCESS TO DATA

14.1 Data may be disclosed to:

✔ Courts
✔ Law enforcement
✔ Regulatory authorities

in accordance with Indian law.

14.2 ALO shall ensure all requests are:

Valid
Legal
Documented
Logged

XV. RIGHTS OF CHILDREN & DISABLED PERSONS

15.1 Data of minors requires:

Verified guardian consent
Strict purpose limitation
No tracking or behavioral profiling

15.2 Data of disabled persons requires:

Verification of lawful guardian (Rule 11)
Proper authentication
Safe storage and restricted access

XVI. ALGORITHMIC TRANSPARENCY

16.1 ALO shall disclose:

Automated processing logic
Risk-scoring methodology
Impact of automated decisions

16.2 For high-impact automated decision-making, Users have:

Right to request human review
Right to explanation

XVII. STORAGE & ARCHIVAL REQUIREMENTS

17.1 Logs maintained for minimum 1 year after processing is complete.

17.2 Archived data is encrypted and access-restricted.

XVIII. LOGGING & AUDIT CONTROLS

18.1 System logs include:

Login attempts
IP logs
Credential changes
Access trails

18.2 Regular audits conducted:

Quarterly internal
Annual external

XIX. RECORD-KEEPING REQUIREMENTS

ALO shall maintain:

Consent records
Audit logs
Data inventory
DPIA reports
Processor contracts
Incident response logs

XX. CONTACT DETAILS

Aadrikaa Law Offices
L-11/373, 4th Floor
Near Hotel DeAura
Mahipalpur Extension
New Delhi – 110037
Email: office@aadrikaalaw.com

✅ POLICY 3 — COOKIES POLICY

AADRIKAA LAW OFFICES

COOKIES POLICY
(Comprehensive, DPDP-Compliant)

Effective Date: 01 January 2025
Last Updated: 26 November 2025

📌 TABLE OF CONTENTS

I. Introduction
II. Definitions
III. Types of Cookies Used
IV. Legal Basis for Using Cookies
V. Categories of Cookies
VI. First-Party vs Third-Party Cookies
VII. Cookie Duration & Retention
VIII. User Consent Management (DPDP Compliant)
IX. Managing & Disabling Cookies
X. Cross-Border Tracking & Data Transfer Controls
XI. Profiling, Behavioral Tracking & Automated Decisions
XII. Third-Party Technologies
XIII. Cookies Used for Analytics, Security & Fraud Prevention
XIV. Updates to This Policy
XV. Contact Details

I. INTRODUCTION

1.1 This Cookies Policy explains how Aadrikaa Law Offices (“ALO”, “we”, “our”, “us”) uses cookies, trackers, web beacons, analytics scripts, and similar technologies (“Cookies”) when Users access or interact with the Platform.

1.2 This Policy is drafted in compliance with:
✔ Digital Personal Data Protection Act, 2023
✔ DPDP Rules 2025
✔ Information Technology Act, 2000
✔ Industry-standard privacy and cybersecurity frameworks

1.3 By continuing to browse or use the Platform, the User consents to the use of Cookies in accordance with this Policy, except where explicit consent is legally required.

II. DEFINITIONS

2.1 “Cookies” mean text files or software code stored on a User’s device to identify the device or store information.

2.2 “Tracking Technologies” include web beacons, pixels, scripts, fingerprinting tools, and similar mechanisms used for analytics or personalization.

2.3 “First-Party Cookies” are placed directly by ALO.

2.4 “Third-Party Cookies” are placed by external service providers.

2.5 “Cookie Identifiers” mean unique IDs assigned to devices that allow the Platform to recognize returning Users.

2.6 “Consent” refers to free, specific, informed, unconditional, and verifiable consent per DPDP Act § 6.

III. TYPES OF COOKIES USED

ALO uses the following types:

3.1 Strictly Necessary Cookies
Required for core functionality. Cannot be disabled.
Examples:

Authentication cookies
Login session cookies
Security integrity cookies

3.2 Functional Cookies
Improve user experience by remembering preferences.
Examples:

Language selection
Saved settings

3.3 Analytical & Performance Cookies
Used for:

Traffic measurement
Error tracking
Behavioral analytics
Tool performance monitoring

3.4 Advertising & Targeting Cookies
Used only if explicit consent is provided.
ALO currently does not use advertising cookies unless User opts in.

3.5 Security & Fraud Prevention Cookies
Used to detect suspicious behavior, prevent unauthorized logins, and ensure platform integrity.

IV. LEGAL BASIS FOR USING COOKIES

Under DPDP Act 2023, the legal basis includes:

4.1 Consent (for any non-essential cookies).
4.2 Voluntary Provision (User voluntarily interacts with the Platform).
4.3 Legitimate Use for:

Security
Fraud detection
Error logs
Access control
(Ref: DPDP Act § 7)

4.4 Compliance with law and mandatory retention requirements.

V. CATEGORIES OF COOKIES

5.1 Essential Cookies
Cannot be disabled. Required for:

Authentication
Session continuity
Core functions of dashboards/tools

5.2 Preference Cookies
Store language, time zone, and interface settings.

5.3 Analytics Cookies
Track usage patterns to improve performance.

5.4 Measurement Cookies
Conduct A/B testing and performance profiling.

5.5 Load Balancer Cookies
Ensure proper distribution of traffic across servers.

5.6 Security Cookies
Detect unauthorized behavior and enforce rate limits.

VI. FIRST-PARTY VS THIRD-PARTY COOKIES

6.1 First-Party Cookies set by ALO are used for:

Session tracking
Login management
Ensuring user authentication

6.2 Third-Party Cookies may be used by:

Google Analytics
Cloudflare
CDN providers
Security monitoring services

6.3 ALO does not control how third-party cookies are used and recommends users review respective privacy policies.

VII. COOKIE DURATION & RETENTION

Depending on their purpose, Cookies may be:

7.1 Session Cookies (deleted when browser closes)
7.2 Persistent Cookies (remain for defined periods)

Retention periods include:

Essential Cookies: up to 12 months
Analytics Cookies: up to 24 months
Preference Cookies: 6–12 months
Security Cookies: log retention as required by law (Rule 8)

VIII. USER CONSENT MANAGEMENT (DPDP COMPLIANT)

8.1 Consent must be:
✔ Informed
✔ Unbundled
✔ Easily withdrawable
✔ Verifiable

8.2 Users must opt in for:

Analytics
Marketing
Personalization

8.3 ALO provides:

Consent banner (first visit)
Cookie settings panel
Withdrawal options

8.4 Consent Manager Integration (Rule 7):
If applicable, ALO shall integrate with a Government-registered Consent Manager.

IX. MANAGING & DISABLING COOKIES

Users can disable cookies by:

9.1 Changing browser settings
9.2 Managing cookie preferences on the Platform
9.3 Using browser-level “Do Not Track” (DNT) settings
9.4 Clearing cache and history

Note: Disabling essential cookies may break Platform functionality.

X. CROSS-BORDER TRACKING & DATA TRANSFER CONTROLS

10.1 If cookie-collected data is transmitted to servers outside India, ALO ensures compliance with:

DPDP Act § 16
DPDP Rules 2025, Rule 12
Cross-border transfer restrictions issued by Government

10.2 Data may only be transferred to permitted jurisdictions.

XI. PROFILING, BEHAVIORAL TRACKING & AUTOMATED DECISIONS

11.1 ALO may use cookies for:

Behavioral analytics
Usage-based improvement
Fraud prevention
System performance optimization

11.2 ALO does not conduct:

Personalized advertising
Commercial profiling
Micro-targeting
without explicit consent.

11.3 Users have the right to:

Request explanation of automated decisions
Opt-out of non-essential automated tracking
Seek human intervention if automated decisions significantly affect them

XII. THIRD-PARTY TECHNOLOGIES

ALO may use:

Google Analytics
Cloudflare Security Tools
LogRocket / Hotjar (with explicit consent)
CDN-level tracking

These may deploy third-party cookies.

XIII. COOKIES FOR ANALYTICS, SECURITY & FRAUD PREVENTION

13.1 Analytical cookies identify:

Drop-off points
Load times
UI/UX performance

13.2 Security cookies:

Prevent repeated failed logins
Detect anomaly requests
Apply rate limits

13.3 Fraud cookies may identify:

Device spoofing
Location mismatch
Suspicious access patterns

All in compliance with DPDP Rule 8.

XIV. UPDATES TO THIS POLICY

14.1 ALO may revise this Policy periodically.

14.2 Updates will be:
✔ Posted on the website
✔ Reflected in “Last Updated” date
✔ Notified to Users where required by law

XV. CONTACT DETAILS

Aadrikaa Law Offices
L-11/373, 4th Floor
Near Hotel DeAura
Mahipalpur Extension
New Delhi – 110037
Email: office@aadrikaalaw.com

✅ POLICY 4 — REFUND & CANCELLATION POLICY

AADRIKAA LAW OFFICES

REFUND & CANCELLATION POLICY
Effective Date: 01 January 2025
Last Updated: 26 November 2025

📌 TABLE OF CONTENTS

I. Introduction & Scope
II. Definitions
III. Nature of Digital Services Provided
IV. General Refund Principles
V. Eligibility Criteria for Refunds
VI. Non-Refundable Services & Conditions
VII. Exceptional Refund Grounds
VIII. Subscription, Renewal & Auto-Debit Terms
IX. Payment Chargebacks & Disputes
X. Cancellation of Services
XI. Deactivation, Termination & Impact on Refunds
XII. Processing Timelines & Method of Refund
XIII. Fraud, Abuse & Misuse Prevention
XIV. Governing Law & Jurisdiction
XV. Contact Information

I. INTRODUCTION & SCOPE

1.1 This Refund & Cancellation Policy (“Policy”) governs all requests for refunds, cancellations, subscription withdrawal, and payment disputes arising from the use of the digital Platform operated by Aadrikaa Law Offices (“ALO”, “we”, “our”, “us”).

1.2 This Policy applies to:
✔ Website and portal subscriptions
✔ Compliance automation tools
✔ API-based digital services
✔ Report generation modules
✔ Online payments made to ALO
✔ Law-tech digital utilities

1.3 This Policy forms an integral part of ALO’s:

Terms of Use
Privacy Policy
Cookies Policy
Disclaimers
Subscriber Agreements

1.4 By purchasing or subscribing to any service, the User agrees to this Policy.

II. DEFINITIONS

2.1 “Digital Services” means any online tool, subscription, digital product, report, automated compliance output, or dashboard access provided by ALO.

2.2 “Subscription Plan” means monthly, annual, or usage-based payment packages.

2.3 “Refund” means reversal of the paid amount to the User subject to this Policy.

2.4 “Cancellation” means termination of a subscription, access, or order placed by the User.

2.5 “Chargeback” refers to a dispute raised with a bank or payment provider to reverse a transaction.

2.6 “Paid User” means any User who has purchased or subscribed to Digital Services.

III. NATURE OF DIGITAL SERVICES PROVIDED

3.1 All services offered by ALO are digital in nature and therefore considered instantaneous and consumable upon access.

3.2 Digital services include:

Automated compliance evaluation
HSN/HS classification outputs
Advisory frameworks
Regulatory mapping
AI-assisted documentation
Legal-tech intelligence products
Data analytics dashboards

3.3 The Platform, once accessed or used, is deemed consumed, and no refund is owed unless expressly provided under this Policy.

IV. GENERAL REFUND PRINCIPLES

4.1 All payments made for Digital Services are generally non-refundable.

4.2 Refunds are not guaranteed and will only be processed under conditions specified in this Policy.

4.3 The onus of proving eligibility for a refund lies on the User.

4.4 Refund requests must be submitted in writing to:
📩 office@aadrikaalaw.com

V. ELIGIBILITY CRITERIA FOR REFUNDS

Refunds may be considered only under the following circumstances:

5.1 Service Not Accessed

If the User has not accessed, downloaded, or used the service.

5.2 Duplicate Payment

If payment is accidentally processed twice.

5.3 Technical Error Attributable Solely to ALO

If the User is unable to access the Platform due to:

Server failure
Incorrect provisioning
ALO backend errors

5.4 Incorrect Billing

If a billing error results in an overcharge.

5.5 Statutory Exceptions

Where a refund is mandated by law.

VI. NON-REFUNDABLE SERVICES & CONDITIONS

Refunds shall NOT be provided under the following circumstances:

6.1 Used Digital Services

Once the User:
✔ Logs in
✔ Accesses a tool
✔ Generates a report
✔ Downloads content

the service is considered consumed and non-refundable.

6.2 Change of Mind

Users cannot request a refund because they:

No longer need the service
Made an error in selection
Misunderstood the features

6.3 Incorrect Data Provided by User

Outputs based on erroneous or incomplete user input are not refundable.

6.4 User-Side Technical Failures

Including:

Browser issues
Device errors
Internet instability

6.5 Partially Used Subscriptions

No prorated refunds will be issued.

VII. EXCEPTIONAL REFUND GROUNDS

Refunds may be processed at the discretion of ALO where:

7.1 Platform Downtime Exceeds 72 Hours

Not attributable to force majeure.

7.2 Service Deficiency Acknowledged by ALO

Where ALO admits a material error that prevented usage.

7.3 Accidental Purchase

Requests submitted within 2 hours of accidental purchase AND no usage occurred.

VIII. SUBSCRIPTION, RENEWAL & AUTO-DEBIT TERMS

8.1 Subscription plans automatically renew unless cancelled before the renewal date.

8.2 Users will receive advance renewal notifications (where applicable).

8.3 Auto-debit charges cannot be reversed once applied unless refund criteria are met.

8.4 Cancellation stops future billing but does not guarantee refund for the current cycle.

IX. PAYMENT CHARGEBACKS & DISPUTES

9.1 Filing a false or fraudulent chargeback is unlawful.

9.2 If a User files a chargeback:

Their access may be terminated
Legal action may be initiated for fraudulent claims
Recovery costs may be imposed

9.3 ALO will provide evidence to banks/payment gateways to contest invalid disputes.

X. CANCELLATION OF SERVICES

10.1 Users may cancel subscriptions anytime through:
✔ Account dashboard
✔ Written request
✔ Customer support email

10.2 Cancellation becomes effective immediately unless otherwise specified.

10.3 Cancellation does not entitle the User to a refund unless eligible under Section V.

XI. DEACTIVATION, TERMINATION & IMPACT ON REFUNDS

Refunds cannot be provided if termination occurs due to:

Breach of Terms of Use
Violation of law
Fraud or misuse
Chargeback abuse
Regulatory non-compliance

XII. PROCESSING TIMELINES & METHOD OF REFUND

12.1 Once approved, refunds will be processed within:
✔ 7–14 business days for domestic payments
✔ 14–30 business days for international payments

12.2 Refunds will be issued to the original payment method only.

12.3 ALO is not responsible for delays caused by banks, UPI providers, or payment gateways.

XIII. FRAUD, ABUSE & MISUSE PREVENTION

13.1 ALO reserves the right to:

✔ Deny refund
✔ Suspend access
✔ Blacklist the User
✔ Initiate civil or criminal proceedings

if refund claims appear fraudulent, abusive, or manipulative.

13.2 Abuse includes:

Excessive refund requests
Multiple account manipulation
Chargeback misuse

XIV. GOVERNING LAW & JURISDICTION

14.1 This Policy is governed by the laws of India.

14.2 All disputes are subject to the exclusive jurisdiction of courts at New Delhi.

XV. CONTACT INFORMATION

Aadrikaa Law Offices
L-11/373, 4th Floor
Near Hotel DeAura
Mahipalpur Extension
New Delhi – 110037
Email: office@aadrikaalaw.com

✅ POLICY 5 — DISCLAIMERS

AADRIKAA LAW OFFICES

DISCLAIMER POLICY
Effective Date: 01 January 2025
Last Updated: 26 November 2025

📌 TABLE OF CONTENTS

I. Purpose & Scope of Disclaimer
II. No Legal or Professional Advice
III. No Attorney–Client Relationship
IV. Accuracy, Completeness & Reliability Disclaimer
V. Automated Output, AI-Assisted Analysis & Limitations
VI. Regulatory Changes & Change in Law Disclaimer
VII. Third-Party Content & External Links Warning
VIII. Technology, System, and Cybersecurity Risks
IX. Limitation of Liability
X. No Warranties
XI. User Responsibility & Independent Verification
XII. Financial, Regulatory, Investment & Compliance Disclaimer
XIII. Jurisdictional Limitations
XIV. Force Majeure
XV. Updates to This Disclaimer
XVI. Contact Information

I. PURPOSE & SCOPE OF DISCLAIMER

1.1 This Disclaimer (“Policy”) applies to all use of the Platform, tools, automated engines, reports, analytics, and any content provided by Aadrikaa Law Offices (“ALO”).

1.2 This Policy governs all:
✔ Website content
✔ Automated compliance tools
✔ Reports generated using ALO algorithms
✔ Research notes
✔ Legal-tech insights
✔ Data-based recommendations
✔ Any communication on or through the Platform

1.3 By using the Platform, the User expressly agrees to this Disclaimer.

II. NO LEGAL OR PROFESSIONAL ADVICE

2.1 ALO does NOT provide legal advice through the Platform.
All content, tools, automated outputs, or generated results are informational only.

2.2 Nothing on the Platform shall constitute:

Legal advice
Tax advice
Financial advice
Professional compliance recommendations
Consultancy or attorney opinion

2.3 All automated results must be independently verified by a qualified professional.

III. NO ATTORNEY–CLIENT RELATIONSHIP

3.1 Use of the Platform does NOT create an attorney–client relationship.

3.2 An attorney–client relationship exists only upon:
✔ Formal written engagement
✔ Execution of a Vakalatnama or engagement letter
✔ Express confirmation by ALO

3.3 Communications through the Platform are not privileged.

IV. ACCURACY, COMPLETENESS & RELIABILITY DISCLAIMER

4.1 Although ALO strives for accuracy, the Platform may contain:

Inaccurate data
Outdated regulations
Third-party data dependencies
Computational errors
Incomplete information

4.2 No representation or warranty is made regarding:
✔ Accuracy
✔ Timeliness
✔ Completeness
✔ Suitability
✔ Reliability

4.3 All use is at the User’s own risk.

V. AUTOMATED OUTPUT, AI-ASSISTED ANALYSIS & LIMITATIONS

5.1 The Platform uses AI-based models, automated scoring engines, and rule-based algorithms.
AI outputs may suffer from:

Model drift
Incomplete datasets
Regulatory interpretation gaps
Statistical margins of error

5.2 Automated outputs are not a substitute for legal counsel.

5.3 Users must rely on:
✔ Independent legal opinion
✔ Official government notifications
✔ Statutory provisions

5.4 ALO is not responsible for:

Misinterpretation of automated results
Reliance on machine-generated recommendations
Any resulting loss or liability

VI. REGULATORY CHANGES & CHANGE IN LAW DISCLAIMER

6.1 Laws, regulations, notifications, clarifications, circulars, and judicial decisions are subject to constant change.

6.2 ALO is not obligated to update the Platform for:

Future changes in law
New judicial precedents
Policy amendments
Notifications or corrigenda
Interpretational shifts

6.3 Users must verify accuracy with official sources.

VII. THIRD-PARTY CONTENT & EXTERNAL LINKS WARNING

7.1 The Platform may contain links to:

Government portals
Regulatory bodies
Third-party websites
Meta-search engines
Payment gateways

7.2 ALO does not control these websites and:

Makes no warranty of their accuracy
Is not responsible for privacy practices
Does not endorse any external content

VIII. TECHNOLOGY, SYSTEM & CYBERSECURITY RISKS

8.1 The Platform is provided “as is”, subject to:

Internet instability
Cyber threats
Server downtime
Latency
CDN outages
Payment gateway interruptions

8.2 ALO does not guarantee:

Uninterrupted service
Error-free operation
Virus-free environment
Continuous uptime

IX. LIMITATION OF LIABILITY

9.1 To the fullest extent permitted by Indian law, ALO shall not be liable for:
✔ Direct damages
✔ Indirect damages
✔ Consequential losses
✔ Special damages
✔ Punitive damages
✔ Loss of profits
✔ Loss of business
✔ Data loss
✔ Loss of goodwill
✔ Technical issues
✔ Regulatory non-compliance due to reliance on automated output

9.2 Total liability, if any, is limited to the amount paid by the User in the last 90 days.

X. NO WARRANTIES

10.1 ALO expressly disclaims all warranties:

Express or implied
Merchantability
Fitness for a particular purpose
Accuracy
System availability

10.2 No oral or written communication shall create any warranty.

XI. USER RESPONSIBILITY & INDEPENDENT VERIFICATION

11.1 Users are solely responsible for:
✔ Providing correct data
✔ Verifying outputs
✔ Ensuring compliance
✔ Checking latest laws

11.2 The Platform is a support tool, not a replacement for professional judgment.

XII. FINANCIAL, REGULATORY, INVESTMENT & COMPLIANCE DISCLAIMER

12.1 Nothing on the Platform amounts to:

Financial advice
Investment advice
Customs classification confirmation
BIS/QCO compliance certification
Taxation ruling
Legal clearance

12.2 Outputs are based on:

Available public data
AI modeling
Regulatory interpretation
User input

12.3 ALO is not responsible for:

Incorrect HSN classification
Misclassified goods
QCO applicability errors
DGFT or Customs liabilities

XIII. JURISDICTIONAL LIMITATIONS

13.1 This Platform is intended for use in India.

13.2 Users from other jurisdictions must ensure compliance with local laws.

13.3 ALO is not responsible for violations outside India.

XIV. FORCE MAJEURE

14.1 ALO is not liable for delays or failures caused by:

Natural disasters
Fire
Flood
Pandemic
Internet outage
Government actions
Lockdowns
Cyberattacks
Server failures
War or civil unrest

XV. UPDATES TO THIS DISCLAIMER

15.1 ALO may revise this Policy at any time.

15.2 Updates will be posted with the Last Updated date.

15.3 Continued use constitutes acceptance.

XVI. CONTACT INFORMATION

Aadrikaa Law Offices
L-11/373, 4th Floor
Near Hotel DeAura
Mahipalpur Extension
New Delhi – 110037
Email: office@aadrikaalaw.com

Terms Conditions & Policies

Aadrikaa Law Offices (ALO)