
ALO Law Office- IDT Tax I Arbitration I Litigation
Date: 06.04.2026
CESTAT Bangalore Sets Aside Penalty on Customs Broker

This Article has been written by Advocate Ravi Shekhar Jha-BALLB & LLM (Constitutional Law) based in New Delhi. The views expressed are based on his interpretation of the law. He can be reached at his email idΒ intelconsul@gmail.com or on his Mobile +91-9999005379. β βββ Β β β
The Customs, Excise & Service Tax Appellate Tribunal (CESTAT), Bangalore, recently delivered a significant judgment in the case of M/s. β Cargo Links vs. Commissioner of Customs, Mangaluru. β The case revolved around allegations of misconduct and non-compliance with the Customs Broker Licensing Regulations (CBLR), 2018, leading to the imposition of a penalty of Rs. β 10,000 on the customs broker. However, the tribunal ultimately set aside the penalty, providing relief to the appellant. β This article delves into the details of the case, the arguments presented, and the tribunal’s reasoning behind its decision. β
Background of the Case
M/s. Cargo Links, a licensed customs broker, was engaged by M/s. β Reliable Cashew Company Pvt. β Ltd. (RCCPL) for the import of 27.670 MT of cashew kernels from Ivory Coast. The consignment arrived at New Mangalore Port on June 26, 2019, under a bill of lading dated May 22, 2019. β However, due to changes in the import policy under DGFT Notification No. β 8/2015-2020 dated June 12, 2019, the customs duty on cashew kernels was significantly increased, making the import economically unviable for RCCPL. β
RCCPL decided to cancel the original sale contract and sought to re-export the goods to Dubai without clearing them. β The customs broker, M/s. β Cargo Links, facilitated the process by assisting RCCPL in obtaining a No Objection Certificate (NOC) from customs authorities, citing delays in shipment as the reason for the re-export request. β
Allegations Against the Customs Broker β
The customs broker was issued a show-cause notice on June 25, 2020, under Regulation 17 of CBLR, 2018, alleging violations of multiple regulations, including 10(d), 10(e), 10(i), 10(m), 10(q), and 13(2). β The inquiry officer found the customs broker guilty of all charges, but the Commissioner of Customs dropped most of them, except for Regulation 10(m). β A penalty of Rs. β 10,000 was imposed under Regulation 18 of CBLR, 2018, for allegedly failing to exercise due diligence in verifying the correctness of the information provided to the importer. β
Arguments Presented by the Appellant β
The appellant challenged the penalty on several grounds:
- Contradictory Findings: The appellant argued that the Commissioner had dropped the charge under Regulation 10(d) but still upheld the charge under Regulation 10(m), which was based on the same findings. β This inconsistency indicated a lack of application of mind and rendered the order self-contradictory. β
- Bona Fide Actions: The appellant contended that they acted in good faith based on the import documents provided by RCCPL. β They had no reason to suspect any illegality or non-compliance on the part of the importer. β
- No Evidence of Malafide Intent: The appellant emphasized that there was no evidence to suggest any malafide intent or culpable mental state on their part. β They argued that their duty as a customs broker was limited to disclosing primary facts, as established by Supreme Court judgments in Calcutta Discount Co. v. ITO and Parashuram Pottery Works Co. Ltd v. ITO. β
- Precedents: The appellant cited several tribunal decisions, including Advent Shipping Agency vs. β Principal Commissioner of Customs (A&A), Kolkata and Perfect Cargo & Logistics vs. C.A. β (Airport & General), New Delhi, to support their case. β
Tribunal’s Observations and Decision
After hearing both sides and reviewing the records, the tribunal made the following observations:
- Leniency in Importerβs Case: The tribunal noted that the adjudicating authority had taken a lenient view in the proceedings against the importer, allowing the re-export of goods despite evidence of misrepresentation. β The tribunal emphasized that the importerβs decision to cancel the contract was based on economic reasons, and the customs broker had acted on the importerβs instructions. β
- Contradictory Charges: The tribunal agreed with the appellant that the Commissionerβs decision to drop the charge under Regulation 10(d) but uphold the charge under Regulation 10(m) was contradictory. β Since both charges were based on the same findings, dropping one should have automatically led to the dropping of the other. β
- Bona Fide Belief: The tribunal accepted the appellantβs argument that they had acted in good faith and were under a bona fide belief that the importerβs actions were legally permissible. β There was no evidence to suggest that the customs broker had acted with malafide intent. β
- Precedents: The tribunal referred to previous judgments, including ZTE Corporation vs. Commissioner and Al-Fretlmim Engineering vs. Commissioner, which supported the principle that re-export requests should not be denied if the importer does not wish to proceed with the import due to economic reasons. β
Final Order
In light of the above observations, the tribunal concluded that the imposition of a penalty on M/s. β Cargo Links for violating Regulation 10(m) of CBLR, 2018, was not sustainable. β The impugned order was set aside, and the appeal was allowed with consequential relief as per the law. β
Key Takeaways
- Importance of Consistency in Adjudication: The tribunal highlighted the need for consistency in adjudication, emphasizing that contradictory findings undermine the credibility of the decision-making process. β
- Bona Fide Actions of Customs Brokers: The judgment underscores the principle that customs brokers should not be penalized for acting in good faith based on the information provided by importers, as long as there is no evidence of malafide intent. β
- Relevance of Precedents: The tribunalβs reliance on previous judgments demonstrates the importance of established legal principles in ensuring fair and just outcomes. β
- Economic Considerations in Import Decisions: The tribunal recognized that importers should not be forced to proceed with transactions that are economically unviable, provided they comply with legal requirements. β
Conclusion
The CESTATβs decision in this case serves as a reminder of the importance of fairness and consistency in adjudication under the Customs Act and CBLR, 2018. It also highlights the critical role of customs brokers in facilitating international trade and the need to protect them from unwarranted penalties when they act in good faith. β This judgment is likely to serve as a precedent for similar cases in the future, ensuring that customs brokers are not held liable for actions taken without malafide intent.
Source: CESTAT Bangalore
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