
Aadrikaa Legal Services (ALS)- Law I Litigation I Arbitration
Date: 26.08.2026
Delhi High Court Sets Aside Arbitral Award: Contractual Compliance and Natural Justice in Construction Disputes
This Short Article has been prepared & written by Arbitrator Shobhit Mallik. The views expressed are based on his interpretation of the law. He can be reached at his email id shobhit.Ica23@gmail.com .

The Delhi High Court recently delivered a significant judgment in the case of Indira Gandhi National Open University (IGNOU) versus Roshan Real Estates Pvt Ltd, addressing the scope of judicial intervention in arbitral awards under Section 34 of the Arbitration and Conciliation Act, 1996. This article provides a detailed analysis of the dispute, the arbitral proceedings, the grounds for challenge, and the High Court’s reasoning in setting aside the arbitral award.
Background of the Dispute
In 2009, IGNOU awarded a contract to Roshan Real Estates Pvt Ltd for constructing the Vice-Chancellor’s office and a VIP Guest House at its campus. The contract, valued at over Rs. 10.67 crore, stipulated a completion period of one year. However, the respondent claimed to have completed the work more than a year after the scheduled date, leading to disputes over completion, extra work, payments, escalation due to delay, and other claims.
Arbitration Proceedings
The contract contained an arbitration clause (Clause 25), which was invoked by Roshan Real Estates. Seventeen claims were raised, including payment for executed work, escalation costs, withheld amounts, damages for idling resources, and interest. The arbitrator, a former Director General of CPWD, issued a detailed award on 30 April 2018, granting substantial sums to the contractor under various heads.
Key Claims and Awards
| Claim No. | Description | Claimed (Rs.) | Awarded (Rs.) |
| 1 | Payment for work executed | 4,03,65,912 | 2,62,36,935 |
| 2 | Payment of 12th RA Bill | 50,55,912 | 50,55,912 |
| 4 | Escalation due to delay | 1,69,21,713 | 1,27,27,431 |
| 6 & 7 | Idling of staff, machinery | 98,84,000 & 1,03,95,000 | 62,00,000 (combined) |
| 8 | Release of withheld amounts | 1,22,03,333 | 1,21,53,333 |
| 16 | Interest | – | 4,09,06,029 |
| 17 | Arbitration costs | 5,00,000 | 15,00,000 |
IGNOU’s Challenge Under Section 34
IGNOU challenged the award on several grounds:
- Completion of Work: IGNOU argued that the arbitrator wrongly held the work was completed on 30.11.2011, ignoring evidence of pending defects and incomplete statutory approvals.
- Assessment of Claims: The arbitrator allegedly relied on market rates and cost indices without confronting IGNOU or providing an opportunity to rebut, violating principles of natural justice.
- Release of Security and PBG: The award directed release of security deposit and performance bank guarantee without issuance of a completion certificate, contrary to contract terms.
- Escalation and Damages: Damages for escalation were awarded under Sections 55 and 73 of the Contract Act, even though actual loss was neither pleaded nor proved by the contractor.
- Interest and Deductions: The arbitrator failed to account for mandatory deductions (taxes, security deposit) from the awarded amounts.
High Court’s Analysis and Findings
Justice Avneesh Jhingan conducted a thorough review of the contract, correspondence, and arbitral award. Key findings include:
1. Completion Certificate is Essential
The Court held that under Clause 8 of the contract, work is not deemed complete until a completion certificate is issued. The arbitrator ignored multiple letters from IGNOU listing defects and pending works. The mere use of the building by IGNOU did not establish completion.
2. Violation of Natural Justice
The arbitrator relied on market rates and cost indices without sharing the basis or methodology with IGNOU, violating Section 18 and 24(3) of the Arbitration Act and principles of natural justice. Awards for certain items lacked intelligible reasons, breaching Section 31(3).
3. Award Beyond Contractual Terms
The arbitrator directed release of the performance guarantee and security deposit without compliance with contract conditions. The award of escalation damages was made under statutory provisions, even though the claim was originally under a contract clause found inapplicable. The Court emphasized that arbitrators cannot travel beyond the contract.
4. No Proof of Actual Loss
For damages under Section 73 of the Contract Act, proof of actual loss or impossibility of such proof is mandatory. The contractor neither pleaded nor proved actual loss due to delay, making the award of damages unsustainable.
5. Limited Scope of Judicial Review
While reiterating that courts should not re-appreciate evidence or interfere with possible views, the Court clarified that intervention is warranted in cases of patent illegality, perversity, or violation of statutory provisions.
Outcome
The Delhi High Court set aside the arbitral award, holding that the arbitrator ignored material evidence, violated contractual and statutory provisions, and exceeded the scope of reference. All pending applications were disposed of.
Key Takeaways for Construction and Arbitration Stakeholders
- Strict Adherence to Contract Terms: Arbitrators must operate within the four corners of the contract. Any deviation can render the award vulnerable to challenge.
- Natural Justice: All material relied upon by the arbitrator must be shared with both parties, and reasons must be recorded for decisions.
- Proof of Damages: Claims for damages must be substantiated with evidence of actual loss, unless impossible to prove.
- Completion Certificates Matter: In construction contracts, formal completion certificates are critical for determining rights and obligations.
- Judicial Review: Courts will intervene in arbitral awards only for patent illegality, perversity, or violation of public policy/statutory provisions.
Conclusion
This judgment reinforces the importance of procedural fairness and contractual discipline in arbitration. It serves as a cautionary tale for contractors, employers, and arbitrators alike, highlighting the need for meticulous compliance with contract terms and statutory mandates in construction disputes.
Connected Matter
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Source: Delhi High Court
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